Tevron - Application Monitoring - Performance Testing

Tevron, a global provider of Testing, APM & business service monitoring solutions, today announced the continued & expanded support for the comprehensive End-To-End Monitoring for all applications accessed via Google Chrome for its flagship monitoring solution, CitraTest APM. Google Chrome is a browser that combines a minimal design with sophisticated technology to make the web faster, safer, and easier (http://www.google.com/chrome). Through the deployment of Tevron’s APM solutions for all environments, every application across the enterprise, including applications accessed via Google Chrome, can be accurately measured and actively monitored. Further, Tevron’s unique technology will deliver the ability to enforce all Service Level Agreements (SLAs) for any application deployed via any browser technology. “Because Tevron’s APM solutions are completely independent of the application they are monitoring and how that application is delivered, for the first time, every application across the enterprise can be monitored with one cost effective solution, including all web browser environments.

Every organization has numerous applications they need to monitor and our APM solutions can monitor them all. No other vendor offers such vast and all encompassing support. The days in which organizations have to pay a licensing fee for each application, each protocol they need to monitor, and each methodology of application delivery are over. This will result in the potential savings of millions of dollars in licensing and maintenance fees. Through the use of Tevron’s APM solutions, organizations now have one all encompassing solution with one licensing fee that can monitor any and every application across the enterprise. This includes all legacy applications, client server applications, all web browsers, Citrix or Terminal Server hosted applications, XenServer, XenApp, XenDesktop, VMware hosted applications, terminal emulation…every application. This flexibility is a must to meet the demanding needs of today’s global enterprises”, explains Jay Labadini, Vice President at Tevron.

To learn how CitraTest APM can assist you with your APM & monitoring requirements,call 1.603.595.9301 or visit www.tevron.com.

ABOUT TEVRON, LLC

Tevron, LLC is a pioneer in a new class of all encompassing APM solutions. Tevron’s mission is to provide automated monitoring solutions that support every application across the enterprise while seamlessly integrating into current management methodologies. Tevron’s technology has completed the complex APM puzzle.

Tevron, a global provider of Testing, APM & business service monitoring solutions, today announced the continued & expanded support for the comprehensive End-To-End Monitoring for all applications accessed via Microsoft Internet Explore 8 for its flagship monitoring solution, CitraTest APM. Internet Explorer 8 includes the latest protections against a range of security and privacy threats on the Internet, tools and resources to plan a deployment of Internet Explorer 8, new features to help users complete browsing tasks more quickly and easily (http://technet.microsoft.com/en-us/ie/cc889349.aspx). Through the deployment of Tevron’s APM solutions for all environments, every application across the enterprise, including applications accessed via IE 8, can be accurately measured and actively monitored. Further, Tevron’s unique technology will deliver the ability to enforce all Service Level Agreements (SLAs) for any application deployed via any browser technology. “Because Tevron’s APM solutions are completely independent of the application they are monitoring and how that application is delivered, for the first time, every application across the enterprise can be monitored with one cost effective solution, including all web browser environments.

Every organization has numerous applications they need to monitor and our APM solutions can monitor them all. No other vendor offers such vast and all encompassing support. The days in which organizations have to pay licensing fee for each application, each protocol they need to monitor, and each methodology of application delivery are over. This will result in the potential savings of millions of dollars in licensing and maintenance fees. Through the use of Tevron’s APM solutions, organizations now have one all encompassing solution with one licensing fee that can monitor any and every application across the enterprise. This includes all legacy applications, client server applications, all web browsers, Citrix or Terminal Server hosted applications, XenServer, XenApp, XenDesktop, VMware hosted applications, terminal emulation…every application. This flexibility is a must to meet the demanding needs of today’s global enterprises”, explains Jay Labadini, Vice President at Tevron.

To learn how CitraTest APM can assist you with your APM & monitoring requirements, call 1.603.595.9301 or visit www.tevron.com.

ABOUT TEVRON, LLC

Tevron, LLC is a pioneer in a new class of all encompassing APM solutions. Tevron’s mission is to provide automated monitoring solutions that support every application across the enterprise while seamlessly integrating into current management methodologies. Tevron’s technology has completed the complex APM puzzle.

With the increase of critical web-based business applications and the complexity of scattered application environments, it has become difficult to work out with the source of performance issues that can disrupt SLA guarantees and application performance. Any business enterprise needs application performance management with a test lab and team dedicated to load testing and performance testing of running applications. These operations team must properly monitor applications and their systems to confirm adherence to application performance goals, business service management and Service Level Agreements (SLAs). These operational monitors are purely an inquisition of the work that takes place in development and application deployment cycles.

With Application Performance Monitoring (APM) solutions, IT manager can easily monitor and measure traffic and end to end performance at application level by performing measurements on real traffic. The integrated solution ensures service level agreements and resolves performance issues, identifying specific bottlenecks along application delivery paths, which can span applications, database, servers and system health. APM vendors provide application and network round-trip response time, real-time alerts and unmatched proactive monitoring with full support of every application. APM solutions merge performance monitoring; diagnose the problem areas and provide remedial solutions within a single management solution and can create alerts when SLA thresholds are not met. Application monitoring tools offers enterprise-level, real-time network monitoring and application performance visibility for easy detection of the problems and an understanding of their business impact. They get easily installed and are non-intrusive appliances that require no agents and can monitor end-to-end performance across large and complex networks.

The benefits of application monitoring approach are rapidly recognized, especially in a complex application environment. One enterprise, a major investment banking organization, had to test hundreds of services, integrated through queues and easily interacting with more numbers of applications running on a mainframe. APM solutions can eliminate the need for costly additional deployment of probe appliances or software agents which reduces operational impact and troubleshooting time. It also helps to isolate the location of performance problems to easily identify the source, which helps improve collaboration between network and application teams and easily ensures performance levels in production environments.

Software applications are an integral part of every enterprise. Clients and employers are always on look-out for IT teams who can build enterprise applications and make them live as quickly as possible. But what often happens after such a carelessly prepared application goes live is users utilize the application that doesn’t respond well. Clients hence lose users as well as valuable business.

Tevron is the leading software company that provides automated load testing solutions to measure and predict the behavior of complex web-based applications on a global scale. It provides testing solutions for web application and custom applications, helping top businesses all over the world in guaranteeing quality web experiences for their customers. Tevron offers a series of products under its CitraTest brand name that focus on end-user experience, which helps businesses go one step beyond application performance management.

The CitraTest APM integrates all of Tevron’s services and is accessible from an easy-to-use web console. The IT optimization tools provided by Tevron manage and measure the web application performance, the website as well as the customer’s web experience.

The CitraTest APM allows IT Managers, IT Engineers and other users to evaluate and analyze the end user performance of any application at any point of presence across the entire enterprise. Some important features of the CitraTest APM Web Console are listed below:

• End User Experience Monitoring - Measures users’ real time experiences to gain possible insights into customer agreement and the performance of Web 2.0 technologies without purchasing costly hardware.

• Website monitoring and management - Uses the latest website performance testing and monitoring services to increase real-time application measurements from within the network, private locations, “last mile” user desktops as well as the Internet Backbone.
• SLA Management and Reporting - Generates detailed SLA Reports quickly for all applications.
• Scheduling - By using the CitraTest APM Web Console, businesses can generate execution schedules. These schedules can then be easily transferred to any point of presence within the organization. Execution will be prepared for by automatically deploying the monitoring scripts of each schedule to different points of presence.
• Monitoring Groups - Businesses can create monitoring groups associating various points of presence via unique group names. E.g. London Location, Frankfurt Location, Paris Location, Boston Location etc.

Business Service Management is a process for monitoring IT services so that its use, benefits and managing can be understood from a business perspective. The technology of Business Service Management (BSM) hence intersects IT with business. By using Business Service Management solutions, the IT department can understand how its investment, its infrastructure and its technology benefit the business. Business Service Management hence tracks, monitors, manages and views the investment and operational part of the information technology to make sure that they are in the interests of business.

Having a Business Service Management solution active is especially useful to those businesses relying solely on its IT department to cater to its customers or to those companies which have a large IT department with a lot of IT infrastructure and systems in place. In such companies, in case a system failure happens, IT heads or business managers will be able to pin point on a real time basis where an error has occurred. Thus, if a business has a proper Business Service Management solution in place, in case of a system malfunction, executives will be able to know exactly where it is happening, how it happened and they will be able to analyze later on how it happened as well. Business managers can quickly analyze the business impact of downtime and IT managers can avoid a breach in service level agreements.

Companies dealing in various industrial verticals are increasingly using hybrid or customized BSM solutions to ensure that their IT service management is backed up by BSM in order to meet customer commitments and SLA.

Benefits of Business Service Management

There are many advantages of using BSM solutions:

• BSM allows businessmen to understand the business impact of system failure Resources can be allocated efficiently
• Loss in costs can be reduced considerably through a business service management solution
• Support teams can provide better service through such application monitoring enhancements
• Business owners and IT managers can pin point the root cause of a system failure and hence avoid confrontations or debates
• Work can be prioritized according to priorities after the system failure

Nashua, New Hampshire, USA, April 3, 2009 – Tevron, the global leader in APM and testing solutions, today announced the release of the Centralized APM Enterprise Alerting Console for its APM solutions. This solution delivers sophisticated, global, centralized real-time alerting when application and system health begin to perform poorly or below acceptable SLA levels. Every environment, every business process, and every application can be monitoring and supported. Compared to the legacy management products available on the market, this solution is more scalable, more flexible, support all environments with a single technology, more cost effective, and easier to maintain and deploy.

“Through the use of Tevron’s APM Solutions, IT Managers can better manage and enhance the overall customer experience in regard to application performance and availability. As a result, Business Managers get an IT environment that is aligned with the business along with increased IT efficiency and profitability,” says Jay Labadini, Vice President.  

Tevron offers the ONLY testing & End to End monitoring solutions that fully support EVERY enterprise application that is accessible from a Windows based machine. No application is left behind.

ABOUT TEVRON - Tevron® is a global leader in APM and Automated Testing. Through our all encompassing customer-centric vision and advanced technology, our APM & Performance Testing Solutions allow the unique flexibility of supporting every application across the enterprise with one methodology delivering the ability to test, monitor, enforce SLAs, and optimize performance with confidence and ease. Founded in 2001, Tevron® is a global organization and is privately held. Our vast and diverse range of customers are global leaders and include companies such as Citigroup, DaimlerChrysler, Alcon, USPTO, Siemens, DeuBa, Lockheed Martin, and hundreds of others.

Tevron - Monitoring & Testing for Every Application
402 Amherst Street
Nashua, NH 03060
Phone - 603.595.9301
Fax - 702.947.6553
E-mail - sales@tevron.com

When a business’s critical features are being controlled by applications, they need some sort of application performance management system. There is a huge databank of the types of performance management tools available on the internet, which can be very confusing. The following are four tips of an application performance management, which can be used as guidelines when selecting one.

END USER MONITORING CAPABILITY

End user monitoring tools enable you to judge how your applications are performing. There are many network applications which support in web application monitoring and management, giving a plug and play solution with no installation required on the desktop. In case the end user monitoring tools show latencies, your APM solution needs to know how to connect the latencies your users are seeing and the problem which is causing the latency in your data center. The performance management tool should also be within your budget.

AID IN DATA CENTER MANAGEMENT

Useful application performance management can be done only through the performance monitoring solutions which provide data center management. Today’s applications are complex, scattered and interdependent, and hence need data center management. The entire data center is to be taken into consideration if the application performance monitoring system has to solving the problem. But as data center management tools utilize information collected from server management softwares installed on various tiers, there is collection of a lot of resource consumption metrics that will not connect your performance to what the end user sees. If you don’t monitor end users, you will come to know of problems with the application only if the end user calls up customer service. End user monitoring and performance testing is hence very important.

NETWORK PERFORMANCE MONITORING

An application is useless without the network that is supporting it. Network performance monitoring also plays an important role in application performance management. If the latencies being shown within your application server do not match that of the end user, the application performance monitoring tools will not work efficiently. The APM tool will be effective by integrating network performance monitoring.

BUSINESS TRANSACTION MANAGEMENT

An APM solution can cover all the important issues mentioned above only if it monitors each transaction from the end user, through the network till the data center. This is called Business Transaction Management or BTM.

Capacity planning is the process of determining the production capacity needed by IT organization to meet changing demands for its products. Capacity planning is a method of identifying how much resource is required to meet service demands now, as well as in the future. In supporting capacity planning and performance monitoring, IT organizations are really evaluating the service levels they provide, which are decided by customer expectations. This discipline is of huge advantage to IT Managers and Business Firms in their respective areas.

IT Managers

• Business unit managers will receive capacity status as well as application performance report in business terms
• Helps in providing the management objective proof of the infrastructure upgrades which are required
• Saves energy consumption by virtualizing and consolidating servers
• Helps move to latest technology with confidence and efficiency
• Helps meet Service Level Agreements (SLA) without the wastage of money or consumption of space associated with over-provisioning
• Fixes performance issues and ends firefighting
• Helps face IT problems before they become bigger

Business Firms

• Efficient processes, better utilization of capacity as well as better control over costs helps in decreasing costs
• The revenue of the company sees an increase due to better productivity, greater responsiveness to market dynamics, higher return on existing investment in IT, decreased downtime, improved response time as well as maximum availability

Capacity planning, hence, also has a huge impact in supporting the business alignment with IT in the following ways:

• Showing the business needs for infrastructure upgrades
• Helping in saving energy through optimization of requirement of power
• IT service management within the business
• Minimizing costs and maximizing productivity through optimal purchasing decisions
• In disaster recovery plans, capacity planning helps in handling workloads after a catastrophe at data centers

Application availability is the tendency of an application to handle end user requests and to return timely and accurate responses. As business becomes increasingly dependent on information technology, application availability is a universal concern for every business, in every IT infrastructure. The need for system availability extends across all components of a network. But nowhere the availability of a system is more obvious to users or more analytical of the capability of IT managers than at the application level. The function of application availability is to meet business needs. For today’s business-critical applications, enterprises require robust, proven solutions for application performance and IT monitoring. They must be confident that they are protected, not only against physical server failures, but also from outages that affect individual virtual servers and the applications running inside them.

Web-based business applications have become necessary component of every business. These applications are mission-critical, executing various organizational business processes. Whether it is a pure Web-based multi-tier application or a front end to an existing ERP or legacy system, the availability of the application and the content of transaction output need to be monitored all time, to ensure the reliable and correct operation of the business processes. Tevron’s CitraTest APM provides a way to quickly, efficiently, and discreetly monitor the application availability, reliability, and application performance as well as capture the hard-to-get URL-to-SQL application metrics. It presents these important metrics in a manner that enables hard communication and rapid proactive or reactive detection, correction, and verification throughout the application lifecycle. By using CitraTest APM, the availability of the application has increased and improved by a few percentage points so that thousand man-hours of down-time is saved and hence results in millions of dollars in improved efficiency throughout the organization.

Through the use of Tevron’s CitraTest APM, IT Administrators can better monitor access and performance and cost effectively run IT in alignment with company objectives. As a result, Business Managers can boost up IT Performance that helps achieve the business goals through increased IT efficiency and profitability.

Nashua, New Hampshire, November 20, 2008 - Tevron’s APM solutions directly address the key critical IT needs identified in Aberdeen’s Applications Performance Management Research. Some of the key findings from this Aberdeen research include:

• Issues with application performance can impact overall revenues by up to 9%
• Rolling out new enterprise applications is the top IT initiative for the next 12 months
• Only 44% of organizations are satisfied with performance of business-critical applications
• Inability to prevent network and application performance issues before they impact end-users is the top challenge around network and application performance management
• Inability to test applications in pre-production, lack of tools for visibility into network and application performance, and lack of visibility into quality of end-user experience are the top concerns for the next 12 months
• Server and desktop virtualization projects and increased amount of digital content are the top 2 technology drivers for investing in new network and application performance management solutions

"Best-in-Class companies identified by Aberdeen surveys and interviews were found to be twice as likely as others to manage deployed services proactively. This demonstrates and underscores how Tevron’s CitraTest APM can help companies to maximize the business value of their IT investments by monitoring application performance proactively and comprehensively," says Michael Dortch Senior Analyst, Aberdeen. This solution delivers unmatched proactive monitoring, transaction monitoring, real-time alerting, real-time monitoring, application availability, application performance, IT Service Management, Business Service Management (BSM), and SLM. Every environment, every business process, and every application is supported. Compared to the legacy management products available on the market, this solution is more scalable, more flexible, support all environments with a single technology, more cost effective, and easier to maintain and deploy.

ABOUT TEVRON - Tevron is a global leader in APM and Automated Testing. Through our all encompassing customer-centric vision and advanced technology, our APM & Testing Solutions allow the unique flexibility of supporting every application across the enterprise with one methodology delivering the ability to test, monitor, enforce Service level agreements, and optimize performance with confidence and ease. Founded in 2001, Tevron® is a global organization and is privately held. Our vast and diverse range of customers are global leaders and include companies such as Citigroup, DaimlerChrysler, Alcon, USPTO, Siemens, DeuBa, Lockheed Martin, and hundreds of others.